About the role
Description Build, configure, and maintain Epic Radiant to support radiology and imaging department workflows.
- Collaborate with radiologists, technologists, schedulers, clinicians, and operational leaders to gather requirements and optimize system functionality.
- Support integration of Radiant with PACS, DICOM imaging systems, dictation/transcription platforms, and other Epic applications.
- Troubleshoot issues, perform system maintenance, and provide end-user support for radiology workflows and imaging operations.
- Participate in system implementations, upgrades, testing, validation, and optimization activities.
- Develop and maintain documentation, workflow designs, and training materials for clinical, operational, and IT staff.
- Ensure compliance with regulatory standards and organizational policies, including HIPAA and imaging-related requirements.
- Partner with project managers, operational stakeholders, and technical teams to deliver Epic-related initiatives on time and within scope.
- Analyze and improve radiology scheduling, imaging orders, results reporting, and charge capture workflows to enhance operational efficiency and user satisfaction.
Qualifications
Required: Bachelor’s degree in information systems, Healthcare Administration, Radiologic Technology, or a related field; or equivalent combination of education and experience; or 4+ years of direct Epic Radiant application support experience in a healthcare environment in lieu of a degree. Epic Radiant Certification, or ability to obtain certification within an agreed-upon timeframe following hire. Strong understanding of radiology workflows, including scheduling, imaging orders, result reporting, and imaging department operations. Excellent analytical, problem-solving, organizational, and communication skills.
Preferred: Experience supporting Radiant scheduling, orders, results, reporting work queues, charge capture, and operational radiology workflows.
- Familiarity with Epic interoperability tools, including Bridges, and experience troubleshooting interfaces and data exchange issues.
- Prior involvement in Epic implementations, upgrades, optimization initiatives, or workflow redesign projects.
- Experience supporting enterprise imaging platforms, radiology reporting solutions, and voice recognition/dictation systems.
- Experience supporting healthcare information systems and integrated clinical applications.