About the role
Required Skills
- 4+ years of hands-on experience designing highly complex chat and voice conversational experiences
- 1+ year hands-on experience designing innovative conversational AI solutions
- Proven knowledge of LLMs, bot platforms and prompt engineering best practices
- Adept at crafting conversations and logic that align to the strategy while following voice, tone and brand standards
- Demonstrated ability to partner with engineering, product and business stakeholders to translate insights into conversational solutions
- Proven record of displaying ownership through problem solving and decision-making skills?
- Digital portfolio or work samples of relevant AI/conversational projects